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Terms & Conditions


Terms & Conditions

By placing an order with Recovering Pool Tables you are accepting our terms and conditions.

Product Availability

All products are subject to availability and may be withdrawn at any time.
Every care has been taken to ensure description and specifications are correct. In some circumstances products may vary slightly due to their manufacturing processes. Please note that any colours shown are to be considered an approximation and may vary slightlty to the individual item or cloth batches.

Prices

All prices are in pounds sterling, GBP (£) and are inclusive of VAT.
Recovering Pool Tables reserves the right to change prices from time to time without notice.

Delivery Charges
All delivery charges are shown as drop down options against each product and are included in the product price when selected

Delivery Only – Pool Tables

Delivery on a mutually agreed date is to a single UK mainland address. Goods will be delivered to the registered cardholders address only. The table will be delivered and placed inside a ground floor room of your choice and you are then responsible for unpacking and assembling the table. It is important that you ensure that access to the premises and the room will allow the table to be delivered without having to be dismantled. In the event of a table having to be dismantled and built up (with the exemption of pre-ordered dry build tables), a further charge will be incurred. Deliveries to upstairs or basement rooms will incur a further charge. Delivery to remote mainland areas may be subject to additional delivery charges. You should check with Recovering Pool Tables before placing an order if in doubt, who will advise of any such charges before an order is accepted. On receipt of the table you will be asked to sign to confirm that you have examined it and are satisfied that it is fit for purpose. Once you or your authorised agent have so signed Recovering Pool Tables will not accept liability for any reported defect.

Delivery and Installation – Pool Tables

Delivery and installation includes a two man delivery and the setting up of the table within the premises, all packaging removed and the table ready for play. All other terms and conditions are as for delivery only.

Non-Delivery
In the event that Recovering Pool Tables are unable to deliver goods on the pre-arranged date due to your (or your representatives) absence or unachievable access to premises or rooms, a further charge will be incurred for re-delivery.

Returns

1 In the unlikely event that your order is damaged, please retain all relevant documentation.

2 If you wish to return goods to Recovering Pool Tables for any reason (e.g. order cancellation, defective goods etc), you must first contact Recovering Pool Tables within 1 working day of receipt of goods to advise the reason for the return and then confirm in writing. Recovering Pool Tables will acknowledge receipt of this notification in a written form (email or letter).

3 Recovering Pool Tables may wish to inspect any damage or defects reported in order to ascertain how and when any damage was likely to have been caused.

4 Where Recovering Pool Tables accepts that the goods supplied were defective, damaged or not as specified on the order acknowledgement, Recovering Pool Tables will be responsible for the costs of returning the goods; otherwise you will be responsible for these costs.

5 All returned goods must be returned complete with all supplied accessories, components, manuals and other documentation.

6 All returned goods must be returned by you to Recovering Pool Tables in a pristine resalable condition, except for any pre-existing damage or defects that have already been notified and acknowledged as specified in 2, 3, & 4 above

7 Recovering Pool Tables may reject returns that do not comply with 1, 2, 3, 5 & 6 or where there is evidence to suggest that any damage reported was caused after delivery.

8 Recovering Pool Tables will endeavour to advise you of any problems with returned goods as soon as possible.

9 Recovering Pool Tables will issue any refund due on returned products within 28 days of receipt of the returned goods unless the return was rejected as outlined in clause 7.

Cancellations

Once a contract exists between Recovering Pool Tables and the purchaser that contract may not be cancelled by the purchaser except with Recovering Pool Tables consent and on terms which will indemnify Recovering Pool Tables against all loss.


Payment

All goods supplied remain the property of Recovering Pool Tables until payment has been made in full. We can accept payment by credit card / debit card, (Visa, Master Card, Delta or Switch), for UK customers only. Payment will be debited to your account before the dispatch of your purchase. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If payment is not authorised by the issuer of your payment card, we will not be liable for any delay or non-delivery.
If you wish to order from outside the UK, please contact us using the email or feed-back form on our 'contact us' page, and we will then send you a personalised quotation.


Confidentiality

We will exercise all reasonable precautions to keep strictly confidential all information supplied by customers. We do not supply your personal information to any third party.


Statutory Rights

Your statutory rights as a consumer are not affected in any way by our Terms and Conditions.


Law

All transactions undertaken through this website are governed by English Law.

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